ISO Certification

ISO CERTIFICATION

MORE THAN SIMPLY SATISFACTORY

The Congress Center Villach has established itself as a premium provider for meetings and events.  It is the express aim of the Congress Center Villach, as set forth in its mission statement, to not merely fulfil the expectations of customers but to exceed them. To achieve this objective systematically, the CCV attaches great importance to quality management, such as within ISO certification parameters.


In 1998, the CCV was awarded certification according to ISO 9002:1994, successful re-certification in accordance with ÖNORM EN ISO 9001:2015 until today.

Corporate-specific processes place special emphasis on 

  • Process orientation
  • Customer focus
  • Service optimization
  • Safety technology
  • Building services
  • Stage technology


 

 

 

Key success factors for service companies.

 

 

ISO certification